Fancy Morales, Author at CardTapp

Author: Fancy Morales

why you don't get referrals even though you ask for them

So You’re Asking for Referrals but Not Getting Any: 3 Reasons Why

If you’re asking for referrals, you’re already a step ahead of your peers. A lot of people don’t get referrals because they just don’t ask for them. Sales training guru Dale Carnegie famously stated that though 91 percent of customers reported that they’d give referrals when prompted to do so, only 11 percent of salespeople actually ask for them. Referrals are…

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customer service tips

2 Ways to Excel in Customer Support and Service: A Case Study of CardTapp Members

There’s arguably nothing more essential to the longevity of a business than their ability to execute when it comes to customer service and support. Last year, we made a lot of changes to the way our Customer Success team operates and were pleasantly surprised at just how positively our members reacted to those changes. Here’s…

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referrals partners how to identify

3 Ways to Identify Valuable Referral Relationships

Establishing and maintaining just one relationship takes work. A strong community won’t build itself overnight — well, not for most people, anyway. A powerful network will always take time and energy to get going and keep strong. Still, there are some approaches that keep the momentum up and ease some of the usual road bumps. Here are some great…

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increase engagement with your app

How to Increase Activity on Your App for Every Stage of the Buying Journey

If you’ve been a member with us for any amount of time, you’ve heard us reminding you to share, share, share that app! While sharing your app regularly is essential to your success, it’s also important to make your app engaging so that you see more activity on it once it’s shared. Why? More activity…

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4 Ways to Build Your Brand and Grow Your Business with a Shoestring Budget

Building a brand without dropping huge investments into marketing and advertising isn’t easily accomplished. Zara, Costco, and Trader Joe’s are all companies with dismal marketing spends with hugely successful brand awareness. But little mom-and-pop shops, small business owners, and “solo-preneurs” don’t really even have the option to build a brand for themselves if they wanted…

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