Customer Retention Archives - CardTapp

Category: Customer Retention

3 Sales Call Mistakes You May Be Making

Every rep makes mistakes during their sales calls from time to time. But if you want to be a master when it comes to sales calls avoid these 3 common mistakes! Ignoring Objections As a sales rep you are bound to face objections, but ignoring them to jump into your pitch is a big mistake….

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3 Ways To Stay Connected With Leads In The Summer Sun

With the summer season ramping up, everyone is preparing for vacations, sunny days outside, and jam-packed fun weekends! The summer months are a notorious season for seeing leads fall off the radar. Though this doesn’t have to be the case: check out three ideas on how to combat your hot leads from going dark on…

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3 Ways to Turn Any Sales Rep into a Powerhouse Seller

A true sign of a greater leader is one that knows how to empower & support their sales reps to become a force to be reckoned with. Setting your team up for success is all about providing the right tools that foster success, challenging them with strong goals, and aligning your companies values with those…

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customer service tips

2 Ways to Excel in Customer Support and Service: A Case Study of CardTapp Members

There’s arguably nothing more essential to the longevity of a business than their ability to execute when it comes to customer service and support. Last year, we made a lot of changes to the way our Customer Success team operates and were pleasantly surprised at just how positively our members reacted to those changes. Here’s…

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