Customer Retention – Referrals and connections made simple – CardTapp

Category: Customer Retention


4 Behaviors to Master If You Want to Increase Referrals and Customer Loyalty

“One customer, well taken care of, could be more valuable than $10,000 worth of advertising.” – Jim Rohn You may have heard this quote before. It’s a popular one — and for good reason. Customer loyalty is arguably the best indicator of your business’ longevity. Customer service metrics should be a key performance indicator in your…

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3 Reasons Why Every Sales Professional Should Be Using LinkedIn More

If you are a numbers person, then statistically speaking sales professionals that use LinkedIn for social selling are three times more likely to crush their sales quota for the year than any other sales rep! Not utilizing LinkedIn to connect with business professionals means, pointe blanc: you are losing sales opportunities. Have you ever met someone for the first…

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Success Story: Kelcey Myers, Fidelity National Title Group

Kelcey Myers: Title and Escrow, Fidelity National Financial Watch Kelcey Myers’ video testimonial! Kelcey Myers has been the Title and Escrow business partner to hundreds of Loan Officers and Agents for over fifteen years. She’s known for her enthusiasm, accountability, and a commitment to all of her clients. She thrives off having the best customer service. “The…

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5 Point Roadmap to Eliminating Every Bad Customer Experience

4 Point Roadmap to Eliminating Every Bad Customer Experience

For anybody whose business depends on referrals, avoiding a bad customer experience is essential. If I am providing a service through my business — whether it’s a consultation for a vehicle purchase, home loan, or an electrical rewiring job — I absolutely need to make sure that I don’t create a bad customer experience. That is necessary, but…

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